Susan Paul

Executive Coach - Business and Leadership | Bsc (Hons) | Solicitor | Former Employment Judge | CEDR Accredited Mediator | CEO First 4 Health Group | CEO Healthcare Leadership Systems | Leader in Residence and Advisory Board Member -  Management Division, Leeds University Business School

Susan Paul is an British Asian woman with over 28 years' legal, management and business experience in private legal practice, local government legal practice, the charity and health sectors working with Boards, CEO’s, Senior Managers and Executives.  A specialist Employment Solicitor and CEDR Accredited Mediator Susan was a UK Employment Judge for over five years before retiring from the Judiciary to expand her career to work alongside business leaders.

Susan has coached executives for over 25 years.  In addition to her role as an Executive Coach Susan is also the Chief Executive of the First 4 Health Group, a Federated group of four NHS GP practices in East London with a list size of over 31,000 patients and a multi-disciplinary team of over 80 healthcare professionals and support staff.

She is also the CEO of  Healthcare Leadership Systems, a small management and coaching consultancy, through which she has developed 'OneRoom™' a cloud based operational tool for GP practices and other NHS organisations to work collaboratively and safely to comply with Care Quality Commission (CQC) regulations with ease. 

As an Executive Coach and multi-skilled professional Susan uses her knowledge, skill set and a compassionate, but at times challenging, ‘energy focused - systems approach’ to coach and/or mentor Executive Leaders around the challenges they face by:

  • Maintaining a results oriented focus
  • Inquiring, stimulating and challenging Executive Leader to perform at their optimal level
  • Engaging with the Executive's specific leadership challenges
  • Managing the various ‘Energy Profiles’ within the system to generate desired results