- Company: Crisp Thinking
- Job title: Head of Customer Success
Strategic digital marketing and client servicing professional with over 15 years Digital Marketing and Agency experience. Highly commercially-focused and accomplished in digital strategy, digital project delivery, new business and team leadership, I am a committed client services lead, having built and maintained client relationships at the highest level across a wide range of sectors.
Currently Head of Customer Success at Crisp Thinking, we look after some of the world's biggest brands, safeguarding their brands and their communities from high impact social media risk.
Crisp tags every risk requiring human intervention within minutes of it being posted, in over 120 risk categories, each of which can have independent actions. We do this to over 99.9% accuracy in over 50 languages.