- Company: Oakland Consulting
- Job title: Executive Chairman
John is Chairman of Oakland Consulting and Head of its Research and Education Division, The Oakland Institute. He is also Emeritus Professor of Business Excellence and Quality at Leeds University Business School.
Over 30 years he has researched and consulted in all aspects of improvement strategy development and quality and operational excellence in literally thousands of organisations. His work includes supporting Q&OPEX programmes for ABB, Airbus Group, Amey, Exxon, Landis + Gyr, MBDA, Network Rail, Pace, Shell and Unilever.
He is author of several best selling books, including: Total Organisational Excellence, TQM and Operational Excellence, and Statistical Process Control. He has also written hundreds of papers, articles and reports on many management topics.