Publications

Centre for Operations and Supply Chain Research

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2020

Blumenstein E, Bamiatzi V, Graham G. 2020. OMNI CHANNEL RETAILING: SENSING CHANGE IN A HIGHLY DYNAMIC ENVIRONMENT. Innovation Management, Entrepreneurship and Sustainability (IMES 2020)
Graham G, Burns L. 2020. E-mobility and outsourcing in the electric sports car industry. POMS 31st Annual Conference: Sustainable Innovation and Responsible Analytics as a Force for Good
Graham G, Greenhill A, Hennelly P. 2020. E-Mobility Boundaries and Re-Organizing Supply Networks in the Automobile Industry. 15th Organization Studies Summer Workshop 2020
Graham G, Seyedghorban Z. 2020. A Literature Review of Innovation in Supply Network. EurOMA Conference 2020
Graham G, Seyedghorban Z, Burns L, Meriton R. 2020. A literature review of innovation in supplier network. EurOMA Conference 2020
Graham G. 2020. Bringing scholars and business leaders together through Impact Pathways.
Chen L, Guo Y, Song LJ, Lyu B. 2020. From Errors to OCBs and Creativity: A Multilevel Mediation Mechanism of Workplace Gratitude. Current Psychology.
Dubey R, Bryde DJ, Graham G, Giannakis M, Mishra DB. 2020. Agility in Humanitarian Supply Chain: An Organizational Information Processing Perspective and Relational View. Annals of Operations Research.
Handfield RB, Graham G, Burns L. 2020. Coronavirus, Tariffs, Trade Wars and Supply Chain Evolutionary Design. International Journal of Operations and Production Management.
Hussain Z, Mishra J, Vanacore E. 2020. Waste to energy and circular economy: the case of anaerobic digestion. Journal of Enterprise Information Management.
Mboli JS, Thakker D, Mishra JL. 2020. An Internet of Things‐enabled decision support system for circular economy business model. Software: Practice and Experience.
Meriton R, Bhandal R, Brown A, Graham G. 2020. An examination of the generative mechanisms of value in big data-enabled supply chain management research. International Journal of Production Research.
Mishra JL, Chiwenga KD, Mishra N, Choudhary S. 2020. Extending Dynamic Capabilities towards Lean Thinking in Humanitarian Supply Chains. Production Planning and Control.
Murphy E, Guimaraes-Da Costa N, Wong CY. 2020. Decoding Human Intervention: Pathways to Successful Environmental Management. European Management Review. 247-265 17.1
Sayed M, Hendry LC, Zorzini Bell M. 2020. Sustainable procurement: comparing in-house and outsourcing implementation modes. Production Planning & Control.
Seyedghorban Z, Tahernejad H, Meriton R, Graham G. 2020. Supply chain digitalization: past, present and future. Production Planning and Control. 96-114 31.2-3
Singh Srai J, Graham G, Hennelly P, Phillips W, Kapletia D, Lorentz H. 2020. Distributed manufacturing: a new form of localised production?. International Journal of Operations & Production Management.
Song LJ, Xu S, Xu SL, Sun Z, Liu W. 2020. Psychology of wearing face masks to prevent transition of COVID-19. General Psychiatry. 33.6
Thapa Karki S, Bennett ACT, Mishra JL. 2020. Reducing food waste and food insecurity in the UK: The architecture of surplus food distribution supply chain in addressing the sustainable development goals (Goal 2 and Goal 12.3) at a city level. Industrial Marketing Management.
Wang Z, Xing L, Song LJ, Moss SE. 2020. Serving the customer, serving the family, and serving the employee: Toward a comprehensive understanding of the effects of service-oriented high-performance work systems. International Journal of Human Resource Management.
Wong CWY, Wong CY, Boon-itt S. 2020. Environmental management systems, practices and outcomes: Differences in resource allocation between small and large firms. International Journal of Production Economics. 228
Wong CY, Wong CWY, Boon-itt S. 2020. Effects of green supply chain integration and green innovation on environmental and cost performance. International Journal of Production Research. 4589-4609 58.15
Yu W, Chavez R, Feng M, Wong CY, Fynes B. 2020. Green human resource management and environmental cooperation: An ability-motivation-opportunity and contingency perspective. International Journal of Production Economics. 224-235 219
Yu W, Chavez R, Jacobs M, Wong CY. 2020. Innovativeness and lean practices for triple bottom line: testing of fit-as-mediation versus fit-as-moderation models. International Journal of Operations & Production Management.
Zhang J, Song LJ, Ni D, Zheng X. 2020. Follower Mindfulness and Well-Being: The Mediating Role of Perceived Authentic Leadership and the Moderating Role of Leader Mindfulness. Frontiers in Psychology. 11

2019

Graham G. 2019. Innovating at the boundaries of the public and the private: the Case of the Automobile Industry as it transitions itself to the Smart City Management Domain. JPIM Research Forum
Graham G, Burns L, Hennelly P. 2019. Digital Transformation in the Automotive Supply Chain. 23rd Cambridge International Manufacturing Symposium
Graham G, Greenhill A, Hennelly P, Graham G. 2019. Smart Cities: Re-Thinking Boundary Management and the Business Model. 14th Organization Studies Workshop Technology and organization
Graham G, Hennelly P. 2019. Re-thinking Boundary Management and the Make or Buy Decision: the Case of Electric Sports Cars. Production and Operations Management Society (POMS) 2019 International Conference
Wong CY. 2019. The 21st century quality challenges for top management.
Cox J, Oh EY, Simmons B, Graham G, Greenhill A, Lintott C, Masters K, Meriton R. 2019. Getting connected: An empirical investigation of the relationship between social capital and philanthropy among online volunteers. Nonprofit and Voluntary Sector Quarterly. 151S-173S 48.2
Diao H, Song LJ, Wang Y, Zhong J. 2019. Being Passionate to Perform: The Joint Effect of Leader Humility and Follower Humility. Frontiers in Psychology. 10
Graham G, Burns L, Hennelly P, Meriton R. 2019. Electric sports cars and their impact on the component sourcing process. Business Process Management Journal. 438-455 25.3
Hennelly P, Srai J, Graham G, Wamba SF. 2019. Reconfiguring business processes in the new political and technological landscape. Business Process Management Journal. 386-390 25.3
Hennelly PA, Srai JS, Graham G, Fosso Wamba S. 2019. Rethinking supply chains in the age of digitalization. Production Planning and Control. 93-95 31.2-3
Hennelly PA, Srai JS, Graham G, Meriton R, Kumar M. 2019. Do makerspaces represent scalable production models of community based re-distributed manufacturing?. Production Planning and Control. 540-554 30.7
Huaccho Huatuco L, Martinez V, Burgess TF, Shaw NE. 2019. High value manufacturing (HVM) in the UK: case studies and focus group insights. Production Planning and Control. 60-75 30.1
Johnsen TE, Mikkelsen OS, Wong CY. 2019. Strategies for complex supply networks: findings from the offshore wind power industry. Supply Chain Management: An International Journal. 872-886 24.6
Mishra JL, Chiwenga KD, Ali K. 2019. Collaboration as an enabler for circular economy: a case study of a developing country. Management Decision.
Tassabehiji R, Mishra J, Dominguez-Péry C. 2019. Knowledge sharing for innovation performance improvement in micro/SMEs: an insight from the creative sector. Production Planning and Control. 935-950 30.10-12
Yu W, Chavez R, Jacobs M, Wong CY, Yuan C. 2019. Environmental scanning, supply chain integration, responsiveness, and operational performance. International Journal of Operations and Production Management. 787-814 39.5
Zhu J, Song LJ, Zhu L, Johnson RE. 2019. Visualizing the landscape and evolution of leadership research. LEADERSHIP QUARTERLY. 215-232 30.2

2018

Simeonova B, Galliers RD, Karanasios S, Kelly PR, Mishra J. 2018. Where is power in information systems research? Towards a framework. International Conference on Information Systems 2018, ICIS 2018
Graham G. 2018. Rethinking supply chains - a special issue.
Arunachalam D, Kumar N. 2018. Benefit-based consumer segmentation and performance evaluation of clustering approaches: An evidence of data-driven decision-making. Expert Systems with Applications. 11-34 111
Arunachalam D, Kumar N, Kawalek JP. 2018. Understanding big data analytics capabilities in supply chain management: Unravelling the issues, challenges and implications for practice. Transportation Research Part E: Logistics and Transportation Review. 416-436 114
Cox J, Oh EY, Simmons B, Graham G, Greenhill A, Lintott C, Masters K, Woodcock J. 2018. Doing Good Online: The Changing Relationships Between Motivations, Activity, and Retention Among Online Volunteers. Nonprofit and Voluntary Sector Quarterly. 1031-1056 47.5
Feng M, Yu W, Wang X, Wong CY, Xu M, Xiao Z. 2018. Green supply chain management and financial performance: The mediating roles of operational and environmental performance. Business Strategy and the Environment. 811-824 27.7
Mishra JL, Hopkinson PG, Tidridge G. 2018. Value creation from circular economy-led closed loop supply chains: a case study of fast-moving consumer goods. Production Planning & Control. 509-521 29.6
Ozusaglam S, Kesidou E, Wong CY. 2018. Performance effects of complementarity between environmental management systems and environmental technologies. International Journal of Production Economics. 112-122 197
Ozusaglam S, Robin S, Wong CY. 2018. Early and late adopters of ISO 14001-type standards: revisiting the role of firm characteristics and capabilities. Journal of Technology Transfer. 1318-1345 43.5
Shaw N, Delfa Huaccho Huatuco L. 2018. Editorial. International Journal of Productivity and Performance Management. 1254-1254 67.8
Shaw N, Huaccho Huatuco LD. 2018. Editorial. International Journal of Productivity and Performance Management. 610-610 67.4
Shaw N, Huaccho Huatuco LD. 2018. Editorial. International Journal of Productivity and Performance Management. 2-3 67.1
Shaw N, Huaccho Huatuco LD. 2018. Editorial. International Journal of Productivity and Performance Management. 790-790 67.5
Shaw N, Huatuco LDH. 2018. Editorial. International Journal of Productivity and Performance Management. 466-466 67.3
Shaw N, Huatuco LDH. 2018. Editorial. International Journal of Productivity and Performance Management. 942-942 67.6
Shaw NE, Huaccho Huatuco L. 2018. Editorial. International Journal of Productivity and Performance Management. 222-223 67.2
Shaw NE, Huatuco LDH. 2018. EDITORIAL Welcome to the seventh issue of IJPPM this year. International Journal of Productivity and Performance Management. 1090-1090 67.7
Shi W, Pathak S, Song LJ, Hoskisson RE. 2018. The adoption of chief diversity officers among S&P 500 firms: Institutional, resource dependence, and upper echelons accounts. Human Resource Management. 83-96 57.1
Tao T, Lee BY, Song LJ, Li X. 2018. Gender differences in the impact on subjective well-being in China. ECONOMIC AND POLITICAL STUDIES-EPS. 349-367 6.4
van Dick R, Lemoine JE, Steffens NK, Kerschreiter R, Akfirat SA, Avanzi L, Dumont K, Epitropaki O, Fransen K, Giessner S, González R, Kark R, Lipponen J, Markovits Y, Monzani L, Orosz G, Pandey D, Roland-Lévy C, Schuh S, Sekiguchi T, Song LJ, Stouten J, Tatachari S, Valdenegro D, van Bunderen L, Vörös V, Wong SI, Zhang X-A, Haslam SA. 2018. Identity leadership going global: Validation of the Identity Leadership Inventory across 20 countries. Journal of Occupational and Organizational Psychology. 697-728 91.4
Wong CWY, Wong CY, Boon-itt S. 2018. How does sustainable development of supply chains make firms lean, green and profitable? A resource orchestration perspective. Business Strategy and the Environment. 375-388 27.3
Zhang J, Song LJ, Wang Y, Liu G. 2018. How authentic leadership influences employee proactivity: the sequential mediating effects of psychological empowerment and core self-evaluations and the moderating role of employee political skill. Frontiers of Business Research in China. 12.1

2017

Graham G, Srai J, Hennelly P, Meriton R. 2017. The Smart City Production System. In: Smart Cities.
Aiemwongnukul R, Wong CY, Huatuco LH, Vlachos I. 2017. Response Capabilities to Natural Disasters: Case Studies of Thailand Flooding. EurOMA 2017
Gao R, Wong CY. 2017. International Specialization and Collaboration in Global Production: A longitudinal case study of Taiwan-Japan Alliance in Machine Tool. 11th International Conference on Operations and Supply Chain Management
Meriton R, Graham G. 2017. International Supply Chain Resilience: a Big Data Perspective. 21st Cambridge International Manufacturing Symposium - Globalisation 2.0
Boon-itt S, Wong CY, Wong CWY. 2017. Service supply chain management process capabilities: Measurement development. International Journal of Production Economics. 1-11 193
Burgess T, Grimshaw P, Huaccho Huatuco L, Shaw N. 2017. Mapping the Operations and Supply Chain Management field: a journal governance perspective. International Journal of Operations and Production Management. 898-962 37.7
Burgess TF, Grimshaw P, Shaw NE. 2017. Research Commentary—Diversity of the Information Systems Research Field: A Journal Governance Perspective. Information Systems Research. 5-21 28.1
Gong Y, Wu J, Song LJ, Zhang Z. 2017. Dual tuning in creative processes: Joint contributions of intrinsic and extrinsic motivational orientations.. Journal of Applied Psychology. 829-844 102.5
Khan S, Mishra JL, Lin K-HE, Doyle EEH. 2017. Rethinking communication in risk interpretation and action. Natural Hazards. 1709-1726 88.3
Mehmood R, Meriton R, Graham G, Hennelly P, Kumar M. 2017. Exploring the Influence of Big Data on City Transport Operations: a Markovian Approach. International Journal of Operations and Production Management. 75-104 37.1
Renés-Arellano P, Hernandez-Serrano M, Graham G, Greenhill A. 2017. From Prosumer to “Prodesigner”: Participatory News Consumption. Comunicar. 77-87 XXV.50
Roden S, Nucciarelli A, Li F, Graham G. 2017. Big Data and Transformation of Operations Models: A Framework and A Research Agenda. Production Planning and Control. 929-944 28.11-12
Sayed M, Hendry LC, Zorzini Bell M. 2017. Institutional complexity and sustainable supply chain management practices. Supply Chain Management. 542-563 22.6
Wong CY, Wong CWY, Boon-itt S. 2017. Do arcs of integration differ across industries? Methodology extension and empirical evidence from Thailand. International Journal of Production Economics. 223-234 183.Part A
Woodcock J, Greenhill A, Holmes K, Graham G, Cox J, Oh EY, Masters K. 2017. Crowdsourcing citizen science: exploring the tensions between paid professionals and users. Journal of Peer Production. 10
Zhou J, Wang XM, Song LJ, Wu J. 2017. Is it new? Personal and contextual influences on perceptions of novelty and creativity.. Journal of Applied Psychology. 180-202 102.2
Öberg C, Graham G, Hennelly P. 2017. Smart cities: A literature review and business network approach discussion on the management of organisations. IMP Journal. 468-484 11.3
Feng M; Wang X; Wong CY (2017) Green supply chain management and financial performance: The mediating roles of operational and environmental performance 11th International Conference on Operations and Supply Chain Management. Henan University, Kaifeng, China
Hennelly P; Graham G; Srai JS (2017) How is Big Data Transforming Operations Models in the Automotive Industry: A Preliminary Investigation POMS 2017 28th Annual Conference. Seattle, WA, USA
Williams SC; Shaw N; Allen D (2017) A customer feedback model for service performance improvement: Preliminary case study results 24th International Annual EurOMA Conference. Edinburgh

2016

Blumenstein E, Moore EM, Graham G. 2016. Seamless Fashion Retail in Iceland - The Omni Challenge. 3rd Colloquium on European Research in Retailing (CERR) 2016
Cox J, Oh EY, Simmons B, Graham G, Greenhill A, Lintott C, Masters K, Woodcock J. 2016. Doing good online - an investigation into the characteristics and motivations of digital volunteers. 12th International Conference of the International Society for Third Sector Research
Graham G, Meriton R. 2016. Sentiment Analysis using KNIME: a Systematic Literature Review of Big Data Logistics. EMERGING 2016: The Eighth International Conference on Emerging Networks and Systems Intelligence
Graham G, Meriton R, Tew B, Hennelly P. 2016. How is Big Data Transforming Operations Models in the Automotive Industry: A Preliminary Investigation. EMERGING 2016: The Eighth International Conference on Emerging Networks and Systems Intelligence
Meriton R, Graham G. 2016. Big data and supply chain management: A marriage of convenience?. 20th Cambridge International Manufacturing Symposium
Wong CY. 2016. Logistics Collaboration: Understanding Drivers, Barriers and Benefits.
Bing X, Bloemhof JM, Ramos TRP, Barbosa-Povoa AP, Wong CY, van der Vorst JGAJ. 2016. Research Challenges in Municipal Solid Waste Logistics Management. Waste Management. 584-592 48
Boon-itt S, Wong CY. 2016. Empirical investigation of alternate cumulative capability models: A multi-method approach. Production Planning & Control. 299-311 27.4
Chen J, Sohal AS, Prajogo DI. 2016. Supply risk mitigation: a multi-theoretical perspective. Production Planning and Control. 853-863 27.10
Chen J, Zhao X, Lewis M, Squire B. 2016. A Multi-Method Investigation of Buyer Power and Supplier Motivation to Share Knowledge. Production and Operations Management. 417-431 25.3
Graham G. 2016. EDITORIAL: Smart Cities and Operations Management. Production Planning and Control. 27.6
Greenhill A, Holmes K, Woodcock J, Lintott C, Simmons BD, Graham G, Cox J, Oh EY, Masters K. 2016. Playing with science: Exploring how game activity motivates users participation on an online citizen science platform. Aslib Journal of Information Management. 306-325 68.3
Hennelly P, Wong CY. 2016. The Formation of New Inter-firm Relationships: A UK Offshore Wind Sector analysis. International Journal of Energy Sector Management. 172-190 10.2
Kesting P, Song LJ, Qin Z, Krol M. 2016. The role of employee participation in generating and commercialising innovations: insights from Chinese high-tech firms. The International Journal of Human Resource Management. 1059-1081 27.10
Kumar M, Graham G, Hennelly P, Srai J. 2016. How will smart city production systems transform supply chain design: a product-level investigation. International Journal of Production Research. 7181-7192 54.23
Li F, Nucciarelli A, Roden S, Graham G. 2016. How smart cities transform operations models: a new research agenda for operations management in the digital economy. Production Planning and Control. 514-528 27.6
Liden R, Fu P, Liu J, Song L. 2016. The influence of CEO values and leadership on middle manager exchange behaviors: A longitudinal multilevel examination. Nankai Business Review International. 2-20 7.1
Luo W, Song LJ, Gebert DR, Zhang K, Feng Y. 2016. How does leader communication style promote employees’ commitment at times of change?. Journal of Organizational Change Management. 242-262 29.2
Masters K, Oh EY, Simmons B, Lintott C, Graham G, Greenhill A, Holmes K. 2016. Science Learning via Participation in Online Citizen Science. Journal of Science Communication. 15.3
Peng KZ, Wong C-S, Song JL. 2016. How do Chinese employees react to psychological contract violation?. Journal of World Business. 815-825 51.5
Srai JS, Kumar M, Graham G, Phillips W, Tooze J, Ford S, Beecher P, Raj B, Gregory M, Tiwari MK, Ravi B, Neely A, Shankar R, Charnley F, Tiwari A. 2016. Distributed manufacturing: scope, challenges and opportunities. International Journal of Production Research. 6917-6935 54.23
Öberg C, Graham G. 2016. How Smart Cities will Change Supply Chain Management: a Technical Viewpoint. Production Planning and Control. 529-538 27.6
Graham G; Greenhill A (2016) Disentangling value in a co-creating organization: exploring the tensions between paid professionals and users, scientists and citizen scientists 6th Latin American and European Meeting on Organization Studies (LAEMOS. Viña del Mar, Chile
Graham G; Meriton R (2016) Organizational Capabilities for Virtual Citizen Science Projects British Academy of Management
Williams SC; Boso N; Shaw N; Allen D (2016) Customer satisfaction as a performance measurement and management tool in English social housing 23rd EurOMA 2016 Interactions. Trondheim, Norway

2015

Graham G, Greenhill A, Graham G, Greenhill A, Shaw D, Vargo CJ. 2015. Concluding thoughts on the future of the news industry. In: Content is King: News Media Management in the Digital Age.
Graham G, Greenhill A, Graham G, Greenhill A, Shaw D, Vargo CJ. 2015. News consumption and cross-media synergies. In: Content is King: News Media Management in the Digital Age.
Graham G, Greenhill A, Hernandez Serrano MJ, Graham G, Greenhill A, Shaw D, Vargo CJ. 2015. Digital integration of consumers into local press value chains. In: Content is King: News Media Management in the Digital Age.
Graham G, Hill J, Graham G, Greenhill A, Shaw D, Vargo CJ. 2015. Establishing leadership and strategic management. In: Content is King: News Media Management in the Digital Age.
Graham G, Hill J, Graham G, Greenhill A, Shaw D, Vargo CJ. 2015. Value activities and newspapers. In: Content is King: News Media Management in the Digital Age.
Jones P, Vargo C, Graham G, Greenhill A, Graham G, Greenhill A, Shaw D, Vargo CJ. 2015. News media strategic visions and speculative futures. In: Content is King: News Media Management in the Digital Age.
Shaw DL, Vargo CJ, Graham G, Greenhill A, Graham G, Greenhill A, Shaw D, Vargo CJ. 2015. Content is King: Strategies for shaping media organizations. In: Content is King: News Media Management in the Digital Age.
Boon-itt S, Wong CY, Wong C. 2015. Supply chain management in service industry: A process capabilities perspective. 2015 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
Graham GG. 2015. Managing in smart cities: a network approach. 2015 IMP Symposium Workshop
Graham GG, Zhang L. 2015. Smart cities and digital technologies: the case of bike sharing. 2nd EurOma sustainable operations and supply chain forum
Mehmood R, Graham G. 2015. Big data logistics: a health-care transport capacity sharing model. Conference on ENTERprise Information Systems / International Conference on Project MANagement / Conference on Health and Social Care Information Systems and Technologies, CENTERIS / ProjMAN / HCist 20
Cox J, Oh EY, Simmons B, Lintott C, Masters K, Greenhill A, Graham G, Holmes K. 2015. Defining and Measuring Success in Online Citizen Science: A Case Study of Zooniverse Projects. Computing in Science & Engineering. 28-41 17.4
Graham G. 2015. EDITORIAL: Future Cities and Urban Supply Chain Management. Supply Chain Management. 1-5 20.3
Graham G, Mehmood R, Coles E. 2015. Exploring Future Cityscapes through Urban Logistics Prototyping: a Technical Viewpoint. Supply Chain Management. 341-352 20.3
Hernandez Serrano MJ, Greenhill A, Graham G. 2015. Transforming the News Value Chain in the Social Era: a Community Perspective. Supply Chain Management An International Journal. 313-326 20.3
Karia N, Wong CY, Asaari MHAH, Lai K-H. 2015. The Effects of Resource Bundling on Third-Party Logistics Providers' Performance. International Journal of Engineering Business Management. 9-9 7
Mishra J, Allen D, Pearman A. 2015. Information seeking, use, and decision making. Journal of the Association for Information Science and Technology. 662-673 66.4
Mishra JL, Allen DK, Pearman AD. 2015. Understanding decision making during emergencies: a key contributor to resilience. EURO Journal on Decision Processes. 397-424 3.3
Schaeffner M, Huettermann H, Gebert D, Boerner S, Kearney E, Song LJ. 2015. Swim or Sink Together: The Potential of Collective Team Identification and Team Member Alignment for Separating Task and Relationship Conflicts. Group and Organization Management. 467-499 40.4
Skipworth H, Godsell J, Wong CY, Saghiri S, Julien D. 2015. Supply chain alignment for improved business performance: an empirical study. Supply Chain Management: An International Journal. 511-533 20.5
Song LJ, Sun J, Lee BY, Si W, Li H. 2015. Integrating Macro and Micro Perspectives on Profit-Sharing in China. FRONTIERS OF BUSINESS RESEARCH IN CHINA. 420-442 9.3
Song LJ, Wang Y, Zhong M, Meng H, Shi J. 2015. The Impact of Previous LMX Relationship on Current LMX Relationship: A Social Cognitive Model of Transference. FRONTIERS OF BUSINESS RESEARCH IN CHINA. 44-63 9.1
Tachizawa EM, Wong CY. 2015. The Performance of Green Supply Chain Management Governance Mechanisms: A Supply Network and Complexity Perspective. Journal of Supply Chain Management. 18-32 51.3
Tukamuhabwa BR, Stevenson M, Busby J, Zorzini M. 2015. Supply chain resilience: definition, review and theoretical foundations for further study. International Journal of Production Research. 5592-5623 53.18
Wong CY, Wong CWY, Boon-itt S. 2015. Integrating environmental management into supply chains: a systematic literature review and theoretical framework. International Journal of Physical Distribution and Logistics Management. 43-68 45.1/2
Zorzini M, Hendry LC, Huq FA, Stevenson M. 2015. Socially responsible sourcing: reviewing the literature and its use of theory. International Journal of Operations & Production Management. 60-109 35.1

2014

Chen J, Tan KT, Tse YK. 2014. Quality risk in global supply networks. In: Flynn BB; Zhao X (eds.) Global Supply Chain Quality Management Product Recalls and Their Impact. Supply Chain Integration: modeling, optimization, and applications.
Callaghan V, Johnson BD, Egerton S, Wu H-Y, Rios AP, Zhang S, Zheng P, Graham G, Greenhill A, O'Connor J, Chin J, Wang M. 2014. Introduction to the Proceedings of CS' 14. WORKSHOP PROCEEDINGS OF THE 10TH INTERNATIONAL CONFERENCE ON INTELLIGENT ENVIRONMENTS
Greenhill A, Holmes K, Lintott C, Simmons B, Masters K, Cox J, Graham G. 2014. Playing with Science: Gamised Aspects of Gamification Found on the Online Citizen Science Project – Zooniverse. GAME-ON 2014
Mishra JL. 2014. Factors affecting group decision making: an insight on information practices by investigating decision making process among tactical Commanders. ISIC: the information behaviour conference
Ahmad A, Omar K, Ahmad M, Abdul Aziz N, Shaw N, Bown NJ. 2014. Assessing flexible working policies in Terengganu: A theoretical framework of work-home interaction. International Journal of Business, Economics and Law. 1-9 5.2
Chaudhry A, Song LJ. 2014. Rethinking Psychological Contracts in the Context of Organizational Change: The Moderating Role of Social Comparison and Social Exchange. Journal of Applied Behavioral Science. 337-363 50.3
Doyle EEH, Khan S, Adler C, Alaniz RC, Athayde S, Lin K-HE, Saunders W, Schenk T, Sosa-Rodriguez F, Sword-Daniels V, Mishra J. 2014. Reporting on the seminar - risk interpretation and action (RIA): decision making under conditions of uncertainty. Australasian Journal of Disaster and Trauma Studies. 27-38 18.1
Feng M, Mangan J, Wong CY, Xu M, Lalwani C. 2014. Investigating the different approaches to importance–performance analysis. The Service Industries Journal. 1021-1041 34.12
Gebert D, Boerner S, Kearney E, King JE, Zhang K, Song LJ. 2014. Expressing religious identities in the workplace: Analyzing a neglected diversity dimension. Human Relations. 543-563 67.5
Graham G, Greenhill A, Callaghan V. 2014. Technological Forecasting and Social Change Special Section: Creative prototyping. Technological Forecasting and Social Change. 1-4 84
Graham G, Mehmood R. 2014. The Strategic Prototype "Crime-sourcing" and the Science/Science Fiction behind it. Technological Forecasting and Social Change. 86-92 84
Huq FA, Stevenson M, Zorzini M. 2014. Social sustainability in developing country suppliers: An exploratory study in the ready made garments industry of Bangladesh. International Journal of Operations and Production Management. 610-638 34.5
Keane JF, Graham G, Burnes B. 2014. Literary Praxiphorical Analysis: Using Science Fiction and Fantasy to Shape Organizational Futures. Technological Forecasting and Social Change. 54-65 84
Liu M, Feng M, Wong CY. 2014. Flexible service policies for a Markov inventory system with two demand classes. International Journal of Production Economics. 180-185 151
Mogre R, Wong CY, Lalwani CS. 2014. Mitigating supply and production uncertainties with dynamic scheduling using real-time transport information. International Journal of Production Research. 5223-5235 52.17
Ou AY, Tsui AS, Kinicki AJ, Waldman DA, Xiao Z, Song LJ. 2014. Humble Chief Executive Officers’ Connections to Top Management Team Integration and Middle Managers’ Responses. Administrative Science Quarterly. 34-72 59.1
Song LJ, Zhang X, Wu JB. 2014. A Multilevel Analysis of Middle Manager Performance: The Role of CEO and Top Manager Leadership. MANAGEMENT AND ORGANIZATION REVIEW. 275-297 10.2
Tachizawa EM, Wong CY. 2014. Towards a theory of multi-tier sustainable supply chains: A systematic literature review.. Supply Chain Management. 643-663 19.5/6
Wong CY, Grant DB, Allan B, Jasiuvian I. 2014. Logistics and supply chain education and jobs: a study of UK markets. International Journal of Logistics Management. 537-552 25.3
Zhang AY, Song LJ, Tsui AS, Fu PP. 2014. Employee responses to employment-relationship practices: The role of psychological empowerment and traditionality. Journal of Organizational Behavior. 809-830 35.6
Zorzini M, Stevenson M, Hendry LC. 2014. Coordinating offshored operations in emerging economies: A contingency-based study. International Journal of Production Economics. 323-339 153
Huaccho Huatuco LD; Martinez-Hernandez V; Burgess TF; Shaw NE (2014) High Value Manufacturing (HVM): A business processes perspective British Academy of Management. Belfast

2013 & previous

Grant DB, Trautrims A, Wong CY. 2013. Sustainable Logistics and Supply Chain Management: Principles and Practices for Sustainable Operations and Management.
Peverelli PJ, Song J. 2012. Chinese Entrepreneurship.
Graham G. 2010. E-Business Strategy for Supply Chain Integration: the Balanced Scorecard Perspective”. In: 3CA (Computer, Communication, Control and Automation) 2010 International Symposium of the IEEE.
Graham G. 2010. The Role of the Internet in the Decline and Future of Regional Newspapers. In: Digital Product Management, Technology and Practice: Interdisciplinary Perspectives.
Graham G. 2011. The Social and Commercial Influence of Regional Newspapers in Troubled Times. In: Web 2.0: Servers, Users and Applications.
Graham G. 2011. Interaction Space. In: Science Fiction Prototyping for Technology Innovation.
Graham G, Kerrigan F, Mehmood R, Rahman M. 2009. The Interaction of Production and Consumption in the News Media Social Space.. In: LNICST (Lecture Notes of the Institute for Computer Sciences,Social-Informatics and Telecommunications Engineering.
Borissova A, Burgess TF, Fairweather M, Goltz GE, McKay A, Shaw NE. 2004. Innovative Technology to Meet the Challenge of Agile Manufacture in the Fine Chemicals Industries. Proceedings of the 1st International Conference on Management of Manufacturing Systems
Burgess TF, Huarng B, De Mattos CP, Shaw NE. 2000. Responding to Supply Chain Challenges in the Speciality Chemical Industry. 5th Annual Conference of the Logistics Research Network, Cardiff
Burgess TF, Shaw NE. 1999. Improving Decision Support for New Process Development in the Fine Chemicals Industry. Proceedings BAM Annual Conference, 1999. "Managing Diversity"
Burgess TF, Shaw NE. 2004. Business Modelling in Support of Innovative Process Development in the Speciality Chemical Industry. 2nd World Production and Operations Management Conference, Cancun, Mexico
Burgess TF, Shaw NE. 1999. A Research Network in the Fine Chemicals Industry to Improve Product and Process Development. Proceedings of 6th European Operations Management Association International Conference, Venice
Burgess TF, Shaw NE, Borissova A, Fairweather M, Goltz GE. 2004. Business and Technical Support for the Design of Agile Production Plants. European Symposium on Computer-Aided Process Engineering - 14
Graham G. 2010. E-business Strategy for Supply Chain Integration: Balanced Scorecard Perspectives. IEEE 2010 International Symposium on 3CA
Graham G. 2011. Interaction Space. 2nd Creative Science Foundation Conference
Graham G. 2011. Shifting modes of news production and their impact on circulation change.. EGOS (European Group of Organization Studies)
Graham G. 2011. The Emergence of Hyperlocal News Supply Chains. ESRC Conference "Framing the City"
Graham G, Greenhill A. 2011. Print and online newspaper interaction effects on circulation change. 25th Annual BAM conference. “Building and sustaining high performance and organizations in a challenging environment.”
Graham G, Hill J, Choi H. 2010. The Social and Commercial Influence of Regional newspapers in Troubled Times.. 16th Association for Cultural Economics International Conference
Graham G, Kerrigan F, Mehmood R, Rahman M. 2009. The Interaction of Production and Consumption in the News Media Social Space. 1st International Conference on Communications, Infrastructure, Systems and Applications in Europe
Huaccho Huatuco LD, Martinez V, Burgess TF, Shaw NE. 2011. Quantifying High Value Manufacturing characteristics: Two case studies in the UK manufacturing sector. BAM Conference 2011: Building and Sustaining High Performance Organisations in a Challenging Environment
Mishra JL, Allen DK, Pearman AD. 2011. Activity Theory as a methodological and analytical framework for information practices in Emergency Management. 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011
Mishra JL, Allen DK, Pearman AD. 2013. Information use, support and decision making in complex, uncertain environments. Proceedings of the American Society for Information Science and Technology
Peel A, Shaw NE. 2003. Review of a Knowledge and Innovation Sharing Initiative: The Case of a UK Utility Provider. 7th International Conference of the Decision Sciences Institute (DSI), Shanghai
Shaw NE. 2005. Investigating How Communication Varies in the Sharing of Different Innovation Types Across a Supply Network. Social Network Analysis: Advances and Empirical Applications Forum
Shaw NE, Burgess TF. 2005. An Investigation of Communication Patterns for Sharing Innovations Across a Supply Network. 12th EurOMA conference on "Operations and Global Competitiveness", Budapest
Shaw NE, Burgess TF. 2001. Modelling Supply Chain Responsiveness in the Pharmaceutical Industry. Proceedings of IV SIMPOI/POMS Conference in Production and Operations Management, Brazil
Shaw NE, Burgess TF. 1999. Understanding the Dynamics of Innovation in the Fine Chemicals Industry. Proceedings 4th International Conference on the Dynamics of Strategy, Surrey
Shaw NE, Burgess TF, De Mattos CP, Huarng B. 2000. Improving New Product and Process Development in the UK Fine Chemicals Industry. 1st World Conference in Production and Operations Management, Seville
Shaw NE, Peel A. 2003. A Service Performance Measurement System and its Impact upon Behaviour. 7th International Conference of the Decision Sciences Institute (DSI), Shanghai
Shaw NE, Peel A, Burgess TF. 2004. Innovation Stickiness: Investigating a Complex Supply Network. 2nd World Production and Operations Management Conference, Cancun, Mexico
Abbasi MN, Wong CY, Lalwani C. 2010. Recycling attitudes & behaviours: A study of plastics recycling supply chains in Pakistan. IET Conference Publications. 38-42 2010.565 CP
Ankrah SN, Burgess TF, Grimshaw P, Shaw NE. 2013. Asking both university and industry actors about their engagement in knowledge transfer: what single-group studies of motives omit. Technovation.
Arlbjorn JS, Wong CY, Seerup S. 2007. Achieving competitiveness through supply chain integration. International Journal of Integrated Supply Management. 4-4 3.1
Athapornmongkon C, Deuse J, Wong CY. 2006. Pull production cycle-time under varying product mixes. Proceedings - Winter Simulation Conference. 1997-2002
Boon-itt S, Wong CY. 2011. The moderating effects of technological and demand uncertainties on the relationship between supply chain integration and customer delivery performance. International Journal of Physical Distribution and Logistics Management. 253-276 41.3
Borissova A, Burgess TF, Fairweather M, Goltz GE, McKay A, Shaw NE. 2004. Innovative Technology to Meet the Challenges of Agile Manufacture in the Fine Chemicals Industries. Manufacturing Engineering. 65-68 4.3
Brun A, Zorzini M. 2009. Evaluation of product customization strategies through modularization and postponement. International Journal of Production Economics. 205-220 120.1
Burgess TF, Huarng B, Shaw NE, De Mattos CP. 2002. Enhancing Value Stream Agility: The UK Speciality Chemical Industry. European Management Journal. 199-212 20.2
Burgess TF, Ong OT, Shaw NE. 2007. Traditional or contemporary? The prevalence of performance measurement system types. International Journal of Productivity and Performance Management. 583-602 56.7
Burgess TF, Shaw NE. 2010. Editorial Board Membership of Management and Business Journals: A Social Network Analysis Study of the Financial Times 40. BRIT J MANAGE. 627-648 21.3
Burgess TF, Shaw NE, De Mattos CP. 2005. Organisational Self-Assessment and the Adoption of Managerial Innovations. International Journal of Productivity and Performance Management. 98-112 54.2
Chanintrakul P, Mondragon AEC, Lalwani C, Wong CY. 2009. Reverse logistics network design: a state-of-the-art literature review. International Journal of Business Performance and Supply Chain Modelling. 61-61 1.1
Chen J, Sohal AS, Prajogo DI. 2013. Supply chain operational risk mitigation: a collaborative approach. International Journal of Production Research. 2186-2199 51.7
Corti D, Pozzetti A, Zorzini M. 2006. A capacity-driven approach to establish reliable due dates in a MTO environment. International Journal of Production Economics. 536-554 104.2
De Mattos C, Burgess TF, Shaw NE. 2013. The impact of R&D‐specific factors on the attractiveness of small‐ and medium‐sized enterprises as partners vis‐à‐vis alliance formation in large emerging economies. R & D Management. 1-20 43.1
Graham G. 2008. Emergence of Digital Printing Presses and the Implications for the Future of Newspaper Industry Value Creation. International Journal of Value Chain Management. 149-167 2.2
Graham G. 2009. The British Newspaper Industry Supply Chain in the Digital Age. Prometheus. 117-124 27.2
Graham G. 2010. Interaction of Regional News Media Production and Consumption through the Social Space. Journal of Marketing Management. 302-320 26.3/4
Graham G. 2010. The Role of the Internet in the Decline and Future of Regional Newspapers. Journal of Business and Economics. 1-9 1.1
Graham G. 2010. The Regional Newspaper Industry Supply Chainand the Internet.. Supply Chain Management: an International Journal. 302-320 15.3
Graham G. 2011. E-business Strategy in Supply Chain Collaboration: an Empirical Study of B2B eCommerce Projects in Taiwan’s IT industry. International Journal of Electronic Business and Management. 9.4
Graham G. 2011. Adoption of the AEO in the Electronics Industry.. Supply Chain Management: an International Journal.
Graham G. 2011. Regional newspaper market development through online presence. Technology Forecasting and Social Change.
Graham G. 2012. Exploring Future Business Visions Using Fictional Creation Prototypes. Futures.
Graham G. 2013. Exploring imaginative futures writing through the fictional prototype 'crime-sourcing'. Futures.
Graham G, Callaghan V, Greenhill A. 2013. Exploring business visions using creative fictional prototypes. Futures.
Graham G, Greenhill A. 2013. Exploring Interaction Between Print and Online News Media Synergies. Internet Research. 23.1
Graham G, Greenhill A, Callaghan V. 2013. Technological Forecasting and Social Change Special Issue: Creative prototyping. Technological Forecasting and Social Change.
Graham G, Hill J. 2009. The regional newspaper industry value chain in the digital age. OR Insight. 165-183 22.3
Hardaker G, Graham G. 2008. Community of Self Organization: Supply Chain Perspectives of Finnish Electronic Music. International Journal of Technology Management. 93-114 44.1/2
Huaccho Huatuco LD, Burgess TF, Shaw NE. 2010. Entropic-related complexity for reengineering a robust supply chain: a case study. Production Planning and Control. 724-735 21.8
Huaccho Huatuco LD, Montoya-Torres JR, Calinescu A, Shaw N. 2013. Performance measurement of sustainable supply chains. International Journal of Productivity and Performance Management. 62.8
Hvolby HH, Wong CY. 2007. Editorial: The ERP supply chains. International Journal of Integrated Supply Management. 321-326 3.4
Jia L, Song J, Li C, Cui R, Chen Y. 2007. Leadership styles and employees’ job-related attitudes: An empirical study on the mediating effects of reciprocity and trust. Frontiers of Business Research in China. 574-605 1.4
Jiwen Song L, Tsui AS, Law KS. 2009. Unpacking Employee Responses to Organizational Exchange Mechanisms: The Role of Social and Economic Exchange Perceptions†. Journal of Management. 56-93 35.1
Jiwen Song L, Werbel JD. 2007. Guanxias impetus? Career exploration in China and the United States. Career Development International. 51-67 12.1
Karanasios S, Allen DK, Mishra JL. 2012. Dynamic spectrum access: Implications of the diffusion of spectrum sharing technology. 18th Americas Conference on Information Systems 2012, AMCIS 2012. 2814+ 4
Karia N, Wong CY. 2013. The impact of logistic resources on performance: a survey of Malaysian logistics service providers. Production Planning and Control.
Law KS, Song LJ, Wong C-S, Chen D. 2009. The antecedents and consequences of successful localization. Journal of International Business Studies. 1359-1373 40.8
Law KS, Wong C-S, Song LJ. 2004. The Construct and Criterion Validity of Emotional Intelligence and Its Potential Utility for Management Studies.. Journal of Applied Psychology. 483-496 89.3
Lorentz H, Wong CY, Hilmola OP. 2007. Emerging distribution systems in central and Eastern Europe: Implications from two case studies. International Journal of Physical Distribution and Logistics Management. 670-697 37.8
Medcof JW, Song LJ. 2013. Exploration, exploitation and human resource management practices in cooperative and entrepreneurial HR configurations. The International Journal of Human Resource Management. 2911-2926 24.15
Micheli GJL, Cagno E, Zorzini M. 2008. Supply risk management vs supplier selection to manage the supply risk in the EPC supply chain. Management Research News. 846-866 31.11
Mishra JL, Allen DK, Pearman AD. 2011. Information sharing during multi-agency major incidents. Proceedings of the American Society for Information Science and Technology. 1-10 48.1
Mishra JL, Karanasios S, Thakker D. 2012. Modeling ill-defined domains using activity theory for semantic augmentation of the social web. 18th Americas Conference on Information Systems 2012, AMCIS 2012. 2849+ 4
Perotti S, Zorzini M, Cagno E, Micheli GJL. 2012. Green supply chain practices and company performance: the case of 3PLs in Italy. International Journal of Physical Distribution & Logistics Management. 640-672 42.7
Peverelli PJ, Song LJ, Sun Z, Yu J. 2011. Extending network analysis with social inclusions: A Chinese entrepreneur building social capital. Frontiers of Business Research in China. 121-143 5.1
Shaw NE, Burgess TF. 2001. Targeting quality improvement efforts through knowledge of capacity constraints: The case of a low technology ceramics manufacturer. Journal of the Operational Research Society. 739-749 52.7
Shaw NE, Burgess TF. 2013. Innovation-sharing across a supply network: barriers to collaboration. Production Planning and Control. 181-194 24.2-3
Shaw NE, Burgess TF, de Mattos C, Stec LZ. 2005. Supply chain agility: the influence of industry culture on asset capabilities within capital intensive industries. INT J PROD RES. 3497-3516 43.16
Shaw NE, Burgess TF, Huarng B, De Mattos CP. 2001. Revitalising new process development in the UK fine chemicals industry. International Journal of Operations and Production Management. 1133-1151 21.8
Shaw NE, Chapman G, Leseure M. 2001. Performance Measurement in Organizational Networks: An Exploratory Case Study. International Journal of Business Performance Management. 30-46 3.1
Song LJ, Huang G-H, Peng KZ, Law KS, Wong C-S, Chen Z. 2010. The differential effects of general mental ability and emotional intelligence on academic performance and social interactions. Intelligence. 137-143 38.1
Song LJ, Lu EQ, Peng KZ, Wong CS, Wu W. 2013. The effect of leader positive affectivity on team member turnover intention and team organizational citizenship behavior. Frontiers of Business Research in China. 311-332 7.3
Todd Z, Madill A, Shaw N, Bown N. 2008. Faculty Members' Perceptions of How Academic Work is Evaluated: Similarities and Differences by Gender. SEX ROLES. 765-775 59.11-12
Trautrims A, Grant DB, Cunliffe AL, Wong C. 2012. Using the “documentary method” to analyse qualitative data in logistics research. International Journal of Physical Distribution & Logistics Management. 828-842 42.8/9
Trautrims A, Grant DB, Cunliffe AL, Wong CY. 2012. Using the ‘Documentary Method’ to analyse qualitative data in logistics research. International Journal of Physical Distribution & Logistics Management. 828-842 42.8/9
Trautrims A, Grant DB, Wong CY. 2012. The interaction of human resources and managerial systems as they affect in-store replenishment operations. Supply Chain Forum: An International Journal. 56-66 13.2
Werbel JD, Song LJ, Yan S. 2008. The Influence of External Recruitment Practices on Job Search Practices Across Domestic Labor Markets: A comparison of the United States and China. International Journal of Selection and Assessment. 93-101 16.2
Wong C, Skipworth H, Godsell J, Achimugu N. 2012. Towards a theory of supply chain alignment enablers: a systematic literature review. Supply Chain Management: An International Journal. 419-437 17.4
Wong CWY, Wong CY, Boon-itt S. 2013. Green Service Practices: Performance Implications and the Role of Environmental Management Systems. Service Science. 69-84 5.1
Wong CWY, Wong CY, Boon-Itt S. 2013. The combined effects of internal and external supply chain integration on product innovation. International Journal of Production Economics. 566-574 146.2
Wong CY, Acur N. 2010. Understanding inter-organizational decision coordination. Supply Chain Management: an International Journal. 332-343 15.4
Wong CY, Arlbjorn JS. 2008. Managing uncertainty in a supply chain reengineering project towards agility. International Journal of Agile Systems and Management. 282-282 3.3/4
Wong CY, Beheiry MME, Johansen J, Hvolby HH. 2007. The implications of information sharing on bullwhip effects in a toy supply chain. International Journal of Risk Assessment and Management. 4-4 7.1
Wong CY, Boon-itt S. 2008. The influence of institutional norms and environmental uncertainty on supply chain integration in the Thai automotive industry. International Journal of Production Economics. 400-410 115
Wong CY, Boon-Itt S, Wong CWY. 2011. The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance. Journal of Operations Management. 604-615 29.6
Wong CY, Gao R. 2008. Creative industry in UK, Japan and China: a supply chain management perspective. Journal of economics & business administration. 65-83 197.4
Wong CY, Hvolby HH. 2007. Coordinated responsiveness for volatile toy supply chains. Production Planning and Control. 407-419 18.5
Wong CY, Johansen J. 2008. Empirical testing of forecast update procedure for seasonal products. International Journal of Information Technology and Management. 60-60 7.1
Wong CY, Johansen J. 2008. A framework of manufacturer-retailer coordination process: Three case studies. International Journal of Retail and Distribution Management. 387-408 36.5
Wong CY, Karia N. 2010. Explaining the competitive advantage of logistics service providers: a resource-based view approach. International Journal of Production Economics. 51-67 128
Wong CY, Skipworth H, Godsell J, Achimugu N. 2012. Enabling supply chain alignment: Developing theory through a systematic literature review. Supply Chain Management: an International Journal. 419-437 17.4
Wong CY, Stentoft Arlbjørn J, Hvolby H-H, Johansen J. 2006. Assessing responsiveness of a volatile and seasonal supply chain: A case study. International Journal of Production Economics. 709-721 104.2
Wu JB, Hom PW, Tetrick LE, Shore LM, Jia L, Li C, Song LJ. 2006. The Norm of Reciprocity: Scale Development and Validation in the Chinese Context. Management and Organization Review. 377-402 2.3
Yew Wong C, Johansen J. 2006. Making JIT retail a success: the coordination journey. International Journal of Physical Distribution & Logistics Management. 112-126 36.2
Yew Wong C, Stentoft Arlbjørn J, Johansen J. 2005. Supply chain management practices in toy supply chains. Supply Chain Management: An International Journal. 367-378 10.5
Zhang AY, Tsui AS, Song LJ, Li C, Jia L. 2008. How do I trust thee? The employee-organization relationship, supervisory support, and middle manager trust in the organization. Human Resource Management. 111-132 47.1
Zhang K, Song LJ, Hackett RD, Bycio P. 2006. Cultural Boundary of Expectancy Theory-Based Performance Management: A Commentary on DeNisi and Pritchard's Performance Improvement Model. Management and Organization Review. 279-294 2.2
Zorzini M, Corti D, Pozzetti A. 2008. Due date (DD) quotation and capacity planning in make-to-order companies: Results from an empirical analysis. International Journal of Production Economics. 919-933 112.2
Zorzini M, Hendry L, Stevenson M, Pozzetti A. 2008. Customer enquiry management and product customization. International Journal of Operations & Production Management. 1186-1218 28.12
Zorzini M, Stevenson M, Hendry LC. 2012. Customer Enquiry Management in global supply chains: A comparative multi-case study analysis. European Management Journal. 121-140 30.2
Burgess TF; Grimshaw P; Huaccho Huatuco LD; Shaw NE (2012) Serving the World: Which interests do operations management academic journals serve? . Amsterdam

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