Delphi: Technology and transformation: Barriers and enablers


This study presents findings from a Delphi research methodology exploring the barriers and enablers of technology and transformational reform in UK policing. By gathering multiple rounds of opinions from experts with backgrounds in technology, policy, industry and operations, the most striking finding was that whilst the greatest opportunity for transformation in policing was perceived to be inter-agency working (across policing, other emergency services, and other areas such as mental health), this also presented one of the biggest challenges. A paper based on the findings from this study was presented by Simon Williams at the Production and Operations Management Society (POMS) 2017, International Conference, Sydney, Australia. 


Summary: Delphi study