Gaining value from digital technology


As the digitization of organisations and the development of new ways of working accelerate, there is a pressing need to understand the influence of digital technologies on work processes. The Activity Systems Evaluation Framework (ASEF) has been developed as a participative approach to address this challenge. As such, the ASEF provides an agile approach which allows redesign of work processes, drives innovation in technology use and identifies where change can provide value.

The aim of the ASEF guide and associated templates is to provide a practical step-by-step guide for public sector organisations who would like to use the framework. The data and examples used in the guide are drawn from our work with police services in the UK and their partner agencies.