Mobile technology in front line policing

Description

Dr Alistair Norman led a small project focusing on the ability to change business process as a result of mobility rather than the technical issues and challenges of the deployments. The use of smartphones with associated apps – and specifically the Kelvin Connect Pronto tool formed the basis of the first case examined and highlighted both the ability to streamline business processes as well as the need to manage integration of the revised process with existing business processes. 

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Mobile technologies in front line policing: A case study of two Forces