Understanding Financial Vulnerability: Challenges and Opportunities
- Date: Thursday 28 September 2023, 12:30 – 17:00
- Location: Nexus, Discovery Way, Leeds, LS2 3AA
- Type: UK fairs and exhibitions, Ideas in Practice
- Cost: Free
Join our in-person stakeholder event focused on the opportunities and challenges in understanding financial vulnerability.
Register your place on Eventbrite
A significant proportion of the UK's adult population displays signs of financial vulnerability. According to the FCA Financial Lives 2022 Survey, approximately 47% of UK adults exhibit these characteristics. The task of identifying these vulnerable consumers and providing them with appropriate and timely support has grown increasingly challenging due to the shift towards digital platforms for financial services and the subsequent reduction in face-to-face interactions.
In this event, we will delve into the issue of financial vulnerability, emphasising the crucial role that technology can play in identifying and supporting those at risk. Our aim is to bridge the gap between social science insights and technological solutions, exploring potential use-cases where digital technology and artificial intelligence can be leveraged to combat financial vulnerability.
The discussions are expected to generate a broader understanding and articulation of the environment in which financial vulnerability sits, encompassing consumers, technology, staff and institutions.
Our intended participants are from financial institutions, regulatory and policymaking bodies, technology companies, and third-sector and non-profit organisations.
Event Programme:
|
12:30 |
Registration and networking lunch |
|
13:00 |
Welcome and introductions Dr Nabi Omidvar, Associate Professor of AI in Finance at the University of Leeds |
|
Plenary session 1 |
|
| 13:05 |
Presentation 1 Dr Nabi Omidvar, Associate Professor of AI in Finance at the University of Leeds |
| 13:30 |
Presentation 2 Helen Lord, Chief Executive at the Vulnerability Registration Service |
| 13:40 |
Presentation 3 Deborah Fletcher, Senior Manager of Group Customer Inclusion at Lloyds Banking Group |
|
13:50 |
Speaker Q&A Session |
|
14:15 |
Coffee break |
|
Plenary session 2 |
|
| 14:30 |
Presentation 1 Richard Carter, Chief Executive at Lenvi |
| 14:40 |
Presentation 2 Savannah Price, Chief Executive Officer at Serene |
|
14:50 |
Presentation 3 Sam Newman, Credit Consultant at TransUnion |
| 15:00 |
Speaker Q&A session |
|
15:20 |
Panel discussion: Diving deeper into financial vulnerability Chair: Dr Nabi Omidvar, University of Leeds Panellists: Helen Lord, Chief Executive Officer, Vulnerability Registration Service Deborah Fletcher, Senior Manager, Group Customer Inclusion, Lloyds Banking Group Kellie Lloyd, Analysis and Insight Manager, Group Customer Inclusion, Lloyds Banking Group Richard Carter, Chief Executive, Lenvi Savannah Price, Founder and Chief Executive Officer, Serene Neil Hancox, Principal Consultant with the Decision Science and Analytics team, TransUnion Sam Newman, Credit Consultant, TransUnion |
|
16:20 |
Closing remarks: Reflections and next steps Dr Nabi Omidvar, University of Leeds |
|
16:30 |
Networking |
|
17:00 |
Event close |
If you have any questions about this event, please contact Grace Carter at Leeds University Business School.