Dr Emma Forsgren


PhD - University of Bors, Sweden

  • Title: Enterprise social media in project-based knowledge work: A contextualised view through the lens of activity theory

MSc - School of Business, Economics and Law, University of Gothenburg, Sweden.

Emma Forsgren is a lecturer in Information Management and Information Systems at the Leeds University Business School, and holds a doctorate from University of Boras, Sweden, since 2018. Her research broadly seeks to understand the inter-relationship between new technologies, people and their work practices with a particular focus on how information is managed and used. Her recent work has explored enterprise social media in agile software development, and how these platforms can support effective communication and ambient awareness in flat, project-based environments. Emma is also currently undertaking research within the emergency services in the UK where she investigates how technological advancements in predictive analytics and social media are impacting future work in this context.

Overall, my research interests concern the adaptation and integration of new technologies into work practices with respect to how this is changing and re-invents ways of working and the management of information.

At present, I am involved in a number of high impact research projects conducted within AIMTech research centre working closely with the UK public sector (e.g. Police and Fire Services, and Social Housing Sector).

I have also presented my work at prominent conferences within relevant fields such as: International Conference of Information Systems (ICIS); European Conference of Information Systems (ECIS); The Annual Meeting of the Association for Information Science and Technology (ASIST); as well as European Group for Organizational Studies (EGOS).

Other scholarly activities include:

Reviewing for:

  • Journal of the Association for Information Science and Technology (JAIST)
  • Production Planning & Control: The Management of Operations
  • Business Process Management Journal (BPMJ)
  • As well as conferences within the field

My teaching relates to digitisation and how this influences the management of information in workplaces and new ways of working. Part of this is also including critical perspectives where positive outlooks on future digital development are contrasted with challenges and issues that may emerge.

I am module leader for the following modules:

  • LUBS2781 Managing in the digital workplace (UG)
  • LUBS5312 Designing information systems (PG)
  • LUBS5978 Managing digital business (PG)

I am co-teaching on the following modules:

  • LUBS3051 Digital information at work (UG)
  • LUBS5277 Information tools for organisations (PG)
  • LUBS5279 Challenges in information management (PG)

I am managing the advisory board for the MSC Information management and Information Systems programme where I work closely with industry partners.

Professional memberships

  • Association for Information Systems