Dr Valentina Lichtner

Dr Valentina Lichtner


Honorary Senior Research Fellow, Australian Institute of Health Innovation, Macquarie University, Sydney, Australia

Marie Curie Fellow, Horizon2020 Marie Curie Actions 2018-2020 


PhD in Human-Computer Interaction, City University London

MSc in Information Systems and Technology, City University London, with Distinction

Laurea in Economia e Commercio, University of Rome La Sapienza (Italy), 110/110 cum laude

Previous Positions

Senior Research Fellow, University of Leeds, School of Healthcare

Research Fellow, University of Warwick, International Institute for Product and Service Innovation

Visiting Lecturer, City University London, Centre for HCI Design

Research Officer, London School of Economics and Political Science, Dept. of Management, Information Systems and Innovation Group.

Research interests

Valentina's research is multidisciplinary, across the fields of information systems, user-centred design and decision making with technology. Her interests are in information systems understood as socio-technical systems through the lenses of complexity and social cognition, and on the consequences of introducing new systems in work contexts. In particular, her research has investigated information systems in healthcare with evaluations of systems implementations, and understanding work practices in view of designing new systems.

She explored trends and consequences of digitalisation of the supply and use of medicines (the Delivering Digital Drugs research project, in collaboration with the London School of Economics) and analysed medication safety incidents reported in the NHS to identify the role of digital medicines systems in the achievement of patient safety (in collaboration with NHS Improvement).

Valentina recently returned to Leeds University Business School after completing a Marie Curie Global Fellowship awarded to her to carry out research in collaboration with University College London and Macquarie University (Sydney, Australia). Her fellowship explored the consequences of electronic medicines management systems on individual and collective mindfulness in hospital settings (mindsels.com).   

Student education

Valentina contributes to undergraduate, postgraduate and MBA programmes.

Her teaching includes research methods, systems thinking, designing and implementing information systems, technological innovation and organizational and societal change, with particular attention to change in healthcare.   

Research groups and institutes

  • Adaptation Information Management and Technology