Mawaddah has over 7 years of hands-on experience in the Malaysia health industry as a health manager. She has been involved in strategic planning and policymaking of health services, contributing to the improvement in health outcomes and the well-being of the population. Her most notable role was during the COVID-19 pandemic, where she served as Malaysia’s COVID-19 laboratory coordinator. In that position, she oversaw the testing, facilities and development of COVID-19 capacity across the country. This experience has sparked her interest in the resiliency and sustainability of healthcare organisations, especially in times of crisis. Mawaddah holds a master’s degree in public health (International) from the University of Leeds, UK, where she graduated with distinction in 2021, before starting her postgraduate research in October 2023.
Awards and achievements:
- Leeds University Business School Management Department Scholarship 2023/24
- John Griffith Prize, University of Leeds, 2022
- COVID-19 Malaysia Youth Heroes Award, 2020
Her research interests are organisational dynamics, strategic management, disaster management, knowledge management and climate change in healthcare organisations. She aims to explore how these factors affect the performance and quality of healthcare services, and how they can be improved and adapted to the changing needs and challenges of society.
- MPH (International), University of Leeds
- Bachelor of Medicine and Bachelor of Surgery (MBBS), International Islamic University of Malaysia