Analytics
Description
Professor David Allen and Emma Forsgren led a small project to explore the use of Analytics in two forces. In force one, the recent piloting of newly developed technology gave the opportunity to interview ten staff in face to face semi-structured interviews to gain understanding from operational, technological and cultural perspectives. In force two, a more established in-house approach, developed over a 3-4 year time frame was analysed, focusing on self-service, agile analytics and multi-agency data sharing and problem solving.