Helen Hughes

Lecturer in Organizational Psychology, Management Division
Programme Director: MSc Organizational Psychology and MSc Business Psychology
C.Psychol, AFBPsS., Registered Psychologist (HCPC)

Email:
h.hughes@leeds.ac.uk
Telephone:
+44 (0) 113 343 8285
Fax:
+44 (0) 113 343 4885
Categories:
Academic, Management, Socio-Technical Centre (STC), Workplace Behaviour Research Centre (WBRC), Staff, Research Centres, Divisions
Location:
2.31 Charles Thackrah
Profile

I joined Leeds University Business School in 2007 and am currently the Programme Director for the MSc in Organisational Psychology and MSc Business Psychology. I also lead the ‘Year in Industry’ module, taken by students who take the industrial placement year during their undergraduate studies in the Business School. I currently teach on courses mostly at Masters level, for example ‘The Psychology of Effective Organizations’ (LUBS5381), and ‘Occupational Psychology’ (LUBS5315) but have also taught at undergraduate level on modules such as ‘Organisations and the Human Resource’ (level 2) and ‘Organisational Behaviour’ (level 1).

In addition to my teaching portfolio I have a background as an Academic Researcher. I am an active researcher in the Socio-Technical Centre (STC) and the Workplace Behaviour Research Centre (WBRC), and in addition have held a number of advisory and consultancy roles working with organisations such as Rolls-Royce, Jaguar, The National Health Service, Marks & Spencer, Yorkshire Water, and Arup.

I am recognised professionally as:

  • Associate Fellow, British Psychological Society
  • Chartered Member of the British Psychological Society (BPS) (Chartered Occupational Psychologist)
  • Registered Practitioner Psychologist (HCPC)
  • Member of the Division of Occupational Psychology (DOP)
  • Member of the BPS Division of Academics Researchers and Teachers of Psychology (DARTP)
  • Member of the BPS Division of Sport & Exercise Psychology (DSEP)
  • Professional Member of the British Association of Sport and Exercise Sciences (BASES) 

I hold current Occupational Test User (OTU – Ability and Personality) qualifications, and am also a delegated assessor for ‘OTU Ability’ and ‘OTU Personality’ qualifications (Trait).

Research

My main research interests are in the following areas:

  • New ways of working, job design, job crafting and work organization
  • Team and group behaviours – in relation to complex systems, service design, social networks, job design and professional sport
  • Systems design, and socio-technical thinking and practice
  • Organizational change and change management
  • Applied methods – e.g. modelling and simulation, social network analysis

Awarded Research Funding

I have been awarded a number of major research grants including:

System Understanding & Sub-System Utopia through Design Integration and Optimisation” (SUSSUDIO) (Principal Investigator)

Project Value: c£19.5m (value to UoL: £141,049)

Funded by Innovate UK (UoL subcontracted by Rolls-Royce), beginning July 2017.

Overcoming Barriers to Mainstreaming Assisted Living Technologies” (MALT) (Co-Investigator)

Project Value: c£1.71m (value to UoL: c£757,577)

Funded by the Innovate UK and ESRC, beginning May 2011.

Funded Research Projects

I have worked on a range of academic research projects, including:

  • System Understanding & Sub-System Utopia through Design Integration and Optimisation” (SUSSUDIO) – This project examines the implementation of a new business process in Rolls-Royce, one of the world’s leading aerospace engineering companies. My research focuses on the role that the seeking and sharing of different types of advice play in concurrent engineering teams, as well as the influence that workspace plays in effectiveness, and productivity.
  •  “Understanding the Value of Work Placements” – I am engaged in pedagogical research, exploring how students derive value through their work placements, and how work placements help to shape the career trajectory of new graduates. The research employs mixed methodologies, and explores the longitudinal consequences of work placements on students’ skill development, knowledge acquisition and subsequent related career progression.
  • Mainstreaming Assisted Living Technologies” (MALT) – This project is sponsored by the TSB and ESRC. Our work aims to understand the business models and systems required to mainstream telehealth in the NHS.
  • Advice behaviours: A social network approach” – This project was sponsored by Rolls-Royce and funded through the SILOET project. It used a mixed methods research design to explore advice behaviours in concurrent engineering teams, and considered the implications for the design of jobs and work. The outputs of this project included a typology advice behaviours and a framework model for understanding ‘social’ job design.
  • High Performing and Robust Systems" (HIPARSYS) – This project was a multi-disciplinary collaboration, sponsored by the Technology Strategy Board (TSB), Rolls-Royce and Jaguar Land Rover. In our part of the project we worked collaboratively with computer scientists at the University of Southampton, and used agent based (computer) modelling and simulation to understand and explain team working behaviours amongst concurrent design teams. The project aimed to develop long-term capability in order to better understand organizational behaviours, and to reduce the risks associated with organizational change.
  • Positive Action Research in Education and Health” (PAREH) – This project was funded by the ESF. The project explored people’s aspirations and experiences of ‘Positive Action’ as a means of promoting equality of opportunity in the whole employment cycle.
Teaching

Current Teaching Portfolio:

Programme Director:

  • MSc Organizational Psychology
  • MSc Business Psychology

Module Leadership

  • The Psychology of Effective Organizations (LUBS5381)
  • Training in the Workplace (LUBS8001)

Lecturing

  •  Occupational Psychology (LUBS5315)
  • Systems Thinking and Consulting Practice (LUBS5385, and LUBS5875 –Executive-MBA)
  • Research Design and Analysis (LUBS5395)

I supervise MSc dissertations, and co-deliver the ‘Occupational Test User’ training programme offered to MSc Organizational Psychology and Business Psychology students at Leeds. I have been a personal tutor to students across the Faculty, as well as an ‘Access to Leeds’ tutor, focusing on widening participation.

Publications

Peer Reviewed Journal Articles

Hughes, H.P.N., Clegg, C.W., Bolton, L., & Machon, L. (2017). Systems Scenarios: A tool for facilitating the socio technical design of work systems. Ergonomics, 1-17ABS 2015 list: 3

Hughes, H.P.N., Clegg, C.W., Robinson, M.A. & Crowder, R.M. (2012). Agent based modelling and simulation: the potential contribution to organizational psychology. Journal of Occupational and Organizational Psychology, 85(3), 487–502. ABS 2015 list: 4

Crowder, R.M., Robinson, M.A., Hughes, H.P.N. & Sim, Y.W. (2012). The development of an agent-based modeling framework for simulating engineering team work. IEEE Transactions on Systems, Man & Cybernetics, Part A: Systems and Humans, PP, (99), 1-15. ABS 2015 list: 3

Hughes, H. & Challenger, R. (2009). Psychology and the media – dawn of a new era? The Psychologist, 22 (8), 650 Australian ERA journal list: C (ABS 2015 list: 1)

Archibong, U., Giga, S., Ashraf, F., Bucktrout, A., Jackson, H., Johnson, M.R.D., Baxter, C. (2007). Representational Diversity: The Experience and Interpretation. The International Journal of Diversity in Organizations, Communities & Nations, 6, 1-13. Australian ERA journal list: C (NB. Paper awarded runner up for the “International Award for Excellence in the area of diversity in organizations, communities and nations” by the International Advisory Board and Review Board)

Harvey, J., Erdos, G., Jackson, H. & Dennison, S. (2004). Is safety culture in differing organizations the same thing? A comparison of safety culture measures in three organizations. Risk, decision & policy, 9, (4), 391-400. Australian ERA journal list: B

Harvey, J., Erdos, G., Jackson, H. (2004). Can Safety Culture in Differing Organizations Mean the Same Thing? Probabilistic Safety Assessment and Management, 1 (6), 857-862.

Book chapters:

Beaumont, L.C., Bolton, L.E., McKay, A. & Hughes, H.P.N. (2014). Rethinking service design: a sociotechnical approach to the development of business models. In D. Schaefer (ed.) Product Development in the Socio-sphere. Springer International Publishing, Switzerland.

Peer Reviewed Conferences:

Davis, M.D., Hughes, H.P.N., Challenger, R., Robinson, M.A. (2017). Socio-Technical Systems Thinking: An idea of the past or fit for today’s challenges? Debate held at the 18th Congress of the European Association of Work and Organizational Psychology in Dublin, Ireland (17 – 20 May).

Hughes, H.P.N. (2016). Designing jobs that facilitate knowledge sharing: A network perspective. Paper presented at the 7th International Conference on Applied Human Factors and Ergonomics, Orlando, Florida, USA (27 – 31 July).

Hughes, H.P.N., Pieniazek, R.L., Bolton, L.E., Beaumont, L.C., Ross, D., & Clegg, C.W. (2015). The Role of Business Models in the Success/Failure of Stimulating Organisational Change – a Case Study of Telehealth in the NHS. Paper presented at the British Psychological Society, Division of Occupational Psychology Annual Conference, Hilton Hotel, Glasgow (7 – 9 January).

Hughes, H.P.N., Clegg, C.W., Bolton, L. (2015) Crafting a career: the role of social networks. Paper presented at the 17th congress of the European Association of Work and Organizational Psychology in Oslo, Norway (20 – 23 May).

Hughes, H.P.N., Davies, K.L., Hotchkiss, S., Bolton, L.E., Beaumont, L., Ross, D. (2015) Business models as a facilitator of organizational change: Telehealth in the NHS. Poster presented at the 17th congress of the European Association of Work and Organizational Psychology in Oslo, Norway (20 – 23 May).

Bolton, L., Clegg, C.W., Beaumont, L.E., Hughes, H.P.N. (2014). A socio-technical approach to job design: linkages with changing organizational business models. Paper presented at the 74th meeting of the academy of management, Philadelphia, Pennsylvania, USA (1 – 5 August).

Beaumont, L, Bolton, L.E., Ross, D., Clegg, C.W., & Hughes, H.P.N. (2014). A socio-technical approach to the study of business models: a telehealth context. Paper presented at the 5th International Conference on Applied Human Factors and Ergonomics, Kraków, Poland (19 – 23 July).

Bolton, L., Hughes, H.P.N. & Clegg, C.W. (2013). What can we expect job design to deliver? Paper presented at the 16th Congress of the European Association of Work and Organizational Psychology in Münster, Germany (22 – 25 May).

Hughes, H.P.N. (2013). ‘Social’ job design and its relationship with career progression: a social network perspective. Paper presented at the British Psychological Society, Division of Occupational Psychology Annual Conference, Crowne Plaza, Chester (9 – 11 January).

Kelly, C., Machon, L., Hughes, H., Clegg, C., Ross, D. (2012) Integrating business and socio-technical perspectives for the design of telehealth services. Paper to be presented at the 2nd International Conference on Applied Human Factors and Ergonomics in Healthcare, San Francisco (23 – 25 July).

Bolton, L. & Hughes, H.P.N. (2011). New and emerging issues in job design: job crafting. Paper presented at the 15th bi-annual conference of the European Association of Work and Organizational Psychology in Maastricht, Netherlands (25-28 May).

Coyle, S.I., Bolton, L.E., Drury, M.E., Hughes, H.P.N., & Clegg, C.W. (2011) Engaging Employees in Becoming the Masters of their own Destiny: The Role of Organizational Psychology in Engineering Systems Design. Paper presented at the 15th bi-annual conference of the European Association of Work and Organizational Psychology in Maastricht, Netherlands (25-28 May).

Hughes, H.P.N, Clegg, C.W. & Leach, D.J. (2011). Job Crafting: A Social Network Perspective. Paper presented at the British Psychological Society, Division of Occupational Psychology Annual Conference, Holiday Inn, Stratford-upon-Avon (12 – 14 January).

Hughes, H.P.N., Clegg, C.W. & Leach, D.J. (2010). Organizational Network Analysis as a tool for exploring 21st century work teams. Paper presented at the 3rd International Conference on Applied Human Factors and Ergonomics, Miami (17 – 20 July).

Robinson, M., Hughes, H.P.N., Crowder, R., Sim, Y.W. (2010). An agent based modelling approach to simulating team working. Paper presented at the 3rd International Conference on Applied Human Factors and Ergonomics, Miami (17 – 20 July).

Hughes, H., Robinson, M., Crowder, R., Sim, Y.W. (2010). Agent based modelling: A tool for studying organisational behaviours? Paper presented at the British Psychological Society, Division of Occupational Psychology Annual Conference, Brighton (13-15 January).

Sim, Y.W., Crowder, R., Robinson, M. & Hughes, H. (2009). An Agent Based Approach to Modeling Integrated Product Teams Undertaking a Design Activity. Paper presented at the ASME 2009 International Design Engineering Technical Conferences & Computers and Information in Engineering Conference, San Diego, California, USA (30 August – 2 September).

Crowder, R., Hughes, H., Sim, Y.W., Robinson, M. (2009). An Agent Based Approach to Modelling Design Teams. Paper presented at the 17th International Conference on Engineering Design (ICED), Stanford University (24 – 27 August).

Hughes, H. (2009). Methodological Approaches to the Study of Green Behavior: Can Agent Based Modeling Save the Day? Paper presented as part of an Academy Themed Symposium at the Annual Meeting of the Academy of Management, Chicago, Illinois, (7 – 11 August).

Challenger, R. & Hughes, H. (2009) The Drawbacks of a Techno-Centric Mindset: Can Agent Based Modelling Help Us to Better Understand the Consequences of Organizational Change? Paper presented at the 9th International Conference on Knowledge, Culture and Change in Organisations, Boston (24 – 27 June).

Hughes, H., Robinson, M., Crowder, R., Sim, Y.W. (2009). "More Than the Sum of its Parts: An Agent-Based Model of Team Work." Paper presented at the 14th European Congress of Work and Organizational Psychology, Santiago de Compostela, Spain (13-16 May).

Robinson, M. & Hughes, H. (2009). Pass Me a Spanner!”: Conducting Organizational Research on Team Work. Poster presented at the 14th European Congress of Work and Organizational Psychology, Santiago de Compostela, Spain (13-16 May).

Hughes, H., Robinson, M., Crowder, R., Sim, Y.W. (2009). An Ironic Truth? Is Simulation a More Realistic Way to Study Real-World Design Teams? Paper presented at the 3rd International Conference on Design Principles and Practices, Berlin, Germany (15-17 February).

Hughes, H., Robinson, M., Crowder, R., Sim, Y.W. (2009). Can Multi-Agent Systems Help Us to Understand Team Working? Paper presented at the British Psychological Society, Division of Occupational Psychology Annual Conference, Blackpool Hilton Hotel (14-16 January).

Crowder, R., Sim, Y., Payne, T., Robinson, M., Jackson, H., Ternero, M. (2008). An Approach to Modelling Integrated Product Teams. Proceedings of the ASME 2008 International Design Engineering Technical Conferences & Computers and Information in Engineering Conference, Brooklyn, New York, USA (3-6 August).

Celia, H., Robinson, M. A., Clegg, C., Siebers, P.O., Aickelin, U., Jackson, H. & Sprigg, C. (2007). Using Intelligent Agents to Understand Organisational Behaviour. Paper presented at the British Psychological Society, Division of Occupational Psychology Annual Conference, Bristol Marriott Hotel (10-12 January).

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