Helping Rolls-Royce to Utilise ‘Socio-Technical’ Thinking

Professor Chris Clegg, Professor of Organizational Psychology

Photograph of Professor Chris Clegg

Rolls-Royce’s excellence in design and engineering is known throughout the world, and it is at the forefront of ability to innovate and utilise the latest developments in engineering and design. This progressive outlook is reflected in Rolls-Royce’s work with the Socio-Technical Centre (STC).

A ‘socio-technical’ approach – where technical expertise is aligned with knowledge of human behaviour – has been adopted by Rolls-Royce to improve many aspects of its work, including: knowledge management, product cost engineering, the use of new tools and capabilities, work organisation, supplier development and business culture.

The work with Rolls-Royce, led by Professor Chris Clegg and co-authored by Mark Robinson, has led to improvements in the way new products are designed in the group’s Civil Aerospace division; its supply chain involving 200 suppliers; and in its global engineering operations which employs 13,500 staff and which designs, manufactures and distributes power systems. 

Related information

Research

Solutions for Needs of Rolls-Royce

The structure of Rolls-Royce and associated roles and responsibilities need to evolve in line with changes in business context and customer demands.

Read more
Research

Leading-Edge Practice for Elite Sports Teams

This case exemplifies leading-edge practice in the coaching and management of elite sports teams in the UK, USA and Australia.

Read more
Research

Improving Communication Strategy in International Business

Research by the Centre for International Business University of Leeds (CIBUL) between 2001 and 2008 has been utilised by Nestlé.

Read more
Research

Knowledge Growth in SMEs

Research led by Professor Richard Thorpe has led to the development of new approaches to understanding how company bosses acquire new skills.

Read more
Research

Enhancing Medical Leadership

Policy initiatives have aimed to increase engagement of clinicians in management of health services.

Read more
Research

Improving Credit Management Practice

The ability of companies and organisations to pay and recover debts affects and reflects the financial health of UK plc.

Read more